The Nol Card is the easiest way to pay for Dubai’s public transport (Metro, Tram, Bus, Marine) and even some parking and retail. Cash isn’t accepted on RTA transport, so you’ll need a Nol card (or the virtual Nol in the Nol Pay app) to ride. This guide shows you exactly where to buy, how to top up, the card types, and quick FAQs for 2025
What is a Nol Card in Dubai?
A Nol card is a contactless smart card for paying fares across Dubai’s RTA network (Metro, Tram, Bus, Marine) and select services. One card, tap-in/tap-out, and you’re done.
Nol card types in Dubai (quick overview)
- Red Ticket – paper, pay-per-trip; good for visitors/occasional use.
- Silver – best starter card for most riders.
- Gold – access to Gold Class cabins (premium).
- Blue (Personal) – registered to you; can protect balance and get concessions (students, seniors, PoD).
Read the official breakdowns and benefits here. RTA
Tip: Prices/eligibility can change—always cross-check on the RTA site before you buy.
Where to buy a Nol card (or get it virtually)
- Ticket Offices & Vending Machines at Metro/Tram stations
- RTA Authorized Sales Agents (convenience/grocery shops with RTA signage)
- Nol Pay app → create a virtual Nol on your phone
How to: head to a station or download Nol Pay and follow the prompts.
How to top up (and important limits)
- Top-up channels: Metro/Tram machines, Nol Pay app, online, parking meters, select retailers.
- Minimum gate balance: AED 7.5 (have at least this before tapping).
- Max balance: AED 1,000 (anonymous cards) / AED 5,000 (personal/registered).
- Activation delay (online/app top-ups): allow ~45 minutes to 4 hours then tap a validator to sync
Quick troubleshooting
- “Insufficient balance” at gate: you likely dropped below the minimum—top up to ≥ AED 7.5 and try again. RTA
- Online top-up not showing: wait up to 4 hours, then tap at a gate/parking meter to activate. RTA
- Lost card (Blue/Personal): sign in and manage/replace via RTA services.
FAQs
Is cash accepted on RTA transport?
No—use Nol or the virtual Nol in Nol Pay. RTA
Can I get a virtual Nol?
Yes—via the Nol Pay app (Android/iOS). RTA
Where can I top up quickly?
At stations, via the app/online, many retailers, some parking meters—see RTA’s official top-up guidance.